Privacy Policy

We collect information you provide directly to us, such as when you place an order, create an account, contact customer support, or subscribe to our newsletter. This may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Order history and purchase details
• Communications you send to us
• Survey responses or feedback you provide

We also collect certain information automatically when you use our website, including IP address, browser type, operating system, pages visited, referring URLs, and device identifiers.

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional communications (with your consent)
• Improve our website and customer experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Respond to your inquiries and provide customer support

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting business (payment processors, shipping companies, email service providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and the safety of others
• Affiliate Partners: We work with affiliate partners who may receive commission for referring customers

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are typically retained for 7 years for accounting and legal compliance purposes.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt out of marketing communications
• The right to data portability
• The right to restrict or object to processing

To exercise any of these rights, please contact us at support@tupiteagmail.com.

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will promptly delete such information.

If you believe we may have collected information from a child under 18, please contact us immediately at support@tupiteagmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by our website.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Your continued use of our website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@tupiteagmail.com

We will respond to your inquiry within 48 business hours.